Your Shop Desk
Drain Cleaning · Custom Shop Desk CRM

A Custom CRM for Drain Cleaning Companies

The same kitchen line clogs every few months, and the customer forgets who fixed it last. Your desk remembers every drain, every cable run and every camera check, so the next call comes back to you.

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A Shop Desk set up the way a drain cleaning business would run it
A Shop Desk set up the way a drain cleaning business would run it

Shown: Summit Crest Air and Electric, a demo desk with invented customers. Yours wears your name and your words.

The line

From the First Call to Paid, in Drain Cleaning Words

Every drain call moves down the same line. We name each stop the way your crew already does.

  1. 01Call
  2. 02Dispatch
  3. 03On Site
  4. 04Clear the Line
  5. 05Camera Check
  6. 06Paid

A drain call on your desk hangs off the property and its drains.

So the card asks for what you actually need, and nothing a drain cleaning business would never fill in.

  • Drain and location
  • Cleanout access
  • Method used
  • What was found
  • Times cleared before
  • Commercial schedule
Where it leaks

Where Drain Cleaning Businesses Lose Work

Repeat Clogs With No Plan

You snake the same line three times a year and never offer a real fix. Eventually the customer tries someone who does.

Camera Findings That Go Nowhere

Your tech sees roots or a belly on the screen, then moves on to the next call. That hydro jetting or repair job walks away.

Restaurant Accounts That Slip

A grease line needs jetting every quarter and nobody books it. The backup happens on a Friday night and you get the angry call.

What we would build

Fitted to How You Already Work

  • A Drain History on Every Property

    Each visit shows the drain, the method and what came out. Your tech walks in knowing what happened last time.

  • Camera Clips That Become Quotes

    Your tech saves the clip and adds a jetting or repair option right from the job. The customer sees the problem and the price together.

  • Scheduled Jetting for Commercial Accounts

    Restaurants and apartment buildings get a set schedule that books itself. The manager gets a heads up before your crew shows up.

  • A Nudge Before the Next Clog

    Homeowners with repeat trouble get a maintenance reminder on your timing. It is a paid visit instead of a panic call.

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Questions

What Drain Cleaning Owners Ask

Can it track how often we clear the same line?
Yes. Every visit to that drain is logged on the property. Your board can show the ones cleared more than you would like.
Can I send the camera video to the customer?
Yes. The clip goes on their customer page with the notes and any quote. They can forward it to a landlord or property manager.
Can it handle apartment complexes with lots of units?
Yes. The building is the main record and each unit or stack sits under it. You can bill the management company for the whole visit.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Drain Cleaning Business Runs

We will tell you honestly what a desk fitted to it would take.

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