Your Shop Desk
Garage Door Repair · Custom Shop Desk CRM

A Custom CRM for Garage Door Companies

A broken spring means a car stuck in the garage and a customer calling everyone. Your desk answers first, sends a tech with the right parts, and shows the homeowner their options before the work starts.

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A Shop Desk set up the way a garage door repair business would run it
A Shop Desk set up the way a garage door repair business would run it

Shown: 24/7 Swift Garage Door Services, a live desk we built. Customers on screen are invented.

The line

From the First Call to Paid, in Garage Door Repair Words

Every door call moves down the same line. We name each stop the way your crew already does.

  1. 01Call
  2. 02Dispatch
  3. 03On Site
  4. 04Repair Options
  5. 05Approved
  6. 06Paid

A door call on your desk hangs off the home and its door.

So the card asks for what you actually need, and nothing a garage door repair business would never fill in.

  • Door size and type
  • Spring size and wire
  • Opener brand and model
  • Photos of broken parts
  • Remotes and keypads
  • Parts warranty
Where it leaks

Where Garage Door Repair Businesses Lose Work

Stuck Car, Missed Call

A spring snaps at seven in the morning and the homeowner needs to get to work. If you do not answer, the next company does.

Options That Change Truck to Truck

One tech sells a tune up, another sells a full spring kit. Customers get confused and your average ticket swings.

New Door Leads Left Behind

Your tech fixes a dented thirty year old door and says nothing. That homeowner buys a new door from someone else next year.

What we would build

Fitted to How You Already Work

  • A Fast Answer on Spring Calls

    The desk replies in your voice right away, asks if the car is stuck and books the soonest slot. Your dispatcher sees it at the top of the board.

  • Repair Options From Your Price Book

    Your tech shows a few set options, from a spring swap to a full rebuild. The homeowner taps one and signs before work starts.

  • A Record of Every Door

    Spring size, opener model and photos stay on the home. The next tech brings the right parts the first time.

  • New Door Leads From Repair Calls

    Tired doors get flagged on the job with a photo. The homeowner gets a new door quote while the problem is fresh.

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Questions

What Garage Door Repair Owners Ask

Can it tell my techs which springs to bring?
If we have been to the home before, the spring size and wire are on the record. For new customers, the desk can ask for a photo of the door before the tech rolls.
Can I sell new doors and openers in the same desk?
Yes. Installs get their own stages for the measure, the order and the install day. Repairs and sales share one customer record.
Can customers pay the tech on the spot?
Yes. The invoice is built from the options they approved and paid from a link on their phone before your tech leaves.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Garage Door Repair Business Runs

We will tell you honestly what a desk fitted to it would take.

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