Your Shop Desk
Auto Repair · Custom Shop Desk CRM

A Custom CRM for Auto Repair Shops

Cars come in with a concern and leave with a bill the customer has to trust. A Shop Desk fitted to your repair shop shows them what your tech found, gets the approval by text, and brings back the work they said no to.

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A Shop Desk set up the way a auto repair business would run it
A Shop Desk set up the way a auto repair business would run it

Shown: Supercanic, a live desk we built. Customers on screen are invented.

The line

From the First Call to Paid, in Auto Repair Words

Every repair order moves down the same line. We name each stop the way your crew already does.

  1. 01Call
  2. 02Appointment
  3. 03Check In
  4. 04Inspection
  5. 05Approved
  6. 06Repair
  7. 07Paid

A repair order on your desk hangs off the vehicle and its owner.

So the card asks for what you actually need, and nothing a auto repair business would never fill in.

  • VIN and mileage
  • Customer concern
  • Tech findings and photos
  • Parts and labor lines
  • Declined work
  • Next service due
Where it leaks

Where Auto Repair Businesses Lose Work

Declined Work That Never Comes Back

The customer said not today to the front brakes and the leaking valve cover. Nobody follows up, and six months later another shop does the job.

Approvals Stuck on Phone Tag

Your tech found the problem and the car is on the lift. Every hour waiting on a callback is an hour that bay isn't billing.

Cars Done but Nobody Called

The car has been ready since two and the customer finds out at five. That is a bad review and a car in your lot overnight.

What we would build

Fitted to How You Already Work

  • Inspection Photos Sent to the Customer

    Your tech snaps the worn pads and the wet gasket right from the bay. The customer sees it on their phone, not just a line on a bill.

  • Approve Line by Line From a Text

    The customer picks what to fix now and what to wait on. The approved lines go straight to the tech.

  • Declined Work Reminders

    Everything they said no to stays on the car's record. The desk reminds them later, in your words.

  • Every Car on One Board

    See each car by stage, from checked in to ready. The customer gets a text the minute it is done.

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Questions

What Auto Repair Owners Ask

Do I have to stop using my shop management system?
No. We fit the desk to how you run now. It can run the whole front counter or sit beside the tools you already like.
Can my techs do inspections with photos from the bay?
Yes. The job card works on a phone and photos go right onto the inspection. The service advisor sees them as they come in.
Can service advisors and techs see different things?
Yes. We set up who sees what with you. Techs see the work, advisors see the work and the money.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Auto Repair Business Runs

We will tell you honestly what a desk fitted to it would take.

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