Your Shop Desk
Self Storage · Custom Shop Desk CRM

A Custom CRM for Self Storage Facilities

Storage renters shop fast and call three places at once. Your desk would answer every inquiry in your voice, reserve the right size unit, and keep rent, gate codes and late accounts on one board you can check from your phone.

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A Shop Desk set up the way a self storage business would run it
A Shop Desk set up the way a self storage business would run it

Shown: Summit Crest Air and Electric, a demo desk with invented customers. Yours wears your name and your words.

The line

From the First Call to Paid, in Self Storage Words

Every rental moves down the same line. We name each stop the way your crew already does.

  1. 01Inquiry
  2. 02Quote
  3. 03Reservation
  4. 04Move In
  5. 05Monthly Rent
  6. 06Move Out
  7. 07Unit Ready

A rental on your desk hangs off the unit and its tenant.

So the card asks for what you actually need, and nothing a self storage business would never fill in.

  • Unit number and size
  • Climate controlled or not
  • Move in date
  • Monthly rate
  • Gate code
  • Vehicle or boat details
Where it leaks

Where Self Storage Businesses Lose Work

Inquiries That Go to Voicemail

Someone moving this weekend calls you and two others. Whoever answers first rents the unit.

Reservations That Never Move In

A reservation is not rent. If nobody checks in the day before, the unit sits empty and someone else was turned away.

Late Rent Nobody Chases

A tenant slips a month and then two. Without steady reminders, the balance grows and so does the hard conversation.

What we would build

Fitted to How You Already Work

  • Fast Replies in Your Voice

    Calls, texts and web inquiries get an answer day or night with sizes and your rates. The lead lands on your board with where it came from.

  • A Unit Board You Can Read

    See which units are rented, reserved, late or ready at a glance. Filter by size, climate control or row.

  • Rent Reminders and Pay Links

    Tenants get a reminder before rent is due and a pay link. Late accounts show up on the board with every message sent.

  • Rent a Unit From the Phone

    Tenants sign the rental agreement and pay the first month from their phone. They get the gate code and unit number when they finish.

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Questions

What Self Storage Owners Ask

Can it handle auctions or lien sales?
It can track the late notices you sent, the dates and your notes on the unit. Lien rules are set by your state, so the desk does not give legal advice or decide when to sell.
Can it handle boat and RV parking?
Yes. Parking spaces can be their own unit type with their own rates, sizes and vehicle notes.
Do tenants need to download an app?
No. They get texts and links that open on any phone, with their unit, balance and invoices in one place.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Self Storage Business Runs

We will tell you honestly what a desk fitted to it would take.

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