Your Shop Desk
Car Accident · Custom Shop Desk CRM

A Custom CRM for Car Accident Lawyers

After a wreck, people want their car fixed and their questions answered. A Shop Desk fitted to your car accident practice gathers the crash details fast and keeps the property damage side from swamping your staff.

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A Shop Desk set up the way a car accident business would run it
A Shop Desk set up the way a car accident business would run it

Shown: Hartwell and Vance Law, a demo desk with invented customers. Yours wears your name and your words.

The line

From the First Call to Paid, in Car Accident Words

Every crash case moves down the same line. We name each stop the way your crew already does.

  1. 01Call
  2. 02Intake
  3. 03Retainer
  4. 04Police Report
  5. 05Property Damage
  6. 06Demand
  7. 07Settled

A crash case on your desk hangs off the client and the crash.

So the card asks for what you actually need, and nothing a car accident business would never fill in.

  • Crash date and location
  • Police report number
  • Vehicles involved
  • Carriers and claim numbers
  • Property damage status
  • Scene photos
Where it leaks

Where Car Accident Businesses Lose Work

Crash Photos Left on Clients' Phones

The best photos of the scene sit in a camera roll for months. By the time someone asks, the client has lost them.

Property Damage Calls Eating Staff Time

Clients call about their rental and their body shop every day. Your paralegals spend hours on it instead of the case.

Callers Shopping Several Firms

A crash victim calls three firms from the tow yard. The one that calls back first with a clear next step gets the case.

What we would build

Fitted to How You Already Work

  • Photo Upload by Text

    Clients send scene and car photos right from their phone. The photos land on the case with the date.

  • A Police Report Tracker

    Each case shows when the report was requested and when it came in. Late ones show up on the board.

  • Property Damage Updates Clients Can Read

    The client page shows where the car claim stands. Fewer calls asking about the rental.

  • Claim Numbers in One Place

    Every carrier, adjuster and claim number for the case sits on one screen. Nobody hunts through emails.

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Questions

What Car Accident Owners Ask

Can clients upload crash photos from their phone?
Yes. They get a text with a link and the photos go straight onto their case. They can add more anytime.
Will the desk answer legal questions for callers?
No. It collects facts and sets up a time to talk with your team. Advice only comes from your lawyers.
Can it text callers back in Spanish?
Yes, if your team handles Spanish speaking clients. We set up replies in the languages your staff speaks, so the handoff makes sense.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Car Accident Business Runs

We will tell you honestly what a desk fitted to it would take.

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