Your Shop Desk
Lemon Law · Custom Shop Desk CRM

A Custom CRM for Lemon Law Attorneys

A lemon case lives or dies on repair orders, and clients rarely have them in one place. A Shop Desk fitted to your lemon law practice gets the paperwork in from their phone and lays out every shop visit in order.

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A Shop Desk set up the way a lemon law business would run it
A Shop Desk set up the way a lemon law business would run it

Shown: Hartwell and Vance Law, a demo desk with invented customers. Yours wears your name and your words.

The line

From the First Call to Paid, in Lemon Law Words

Every lemon case moves down the same line. We name each stop the way your crew already does.

  1. 01Call
  2. 02Screen
  3. 03Repair Orders In
  4. 04Retainer
  5. 05Demand
  6. 06Buyback or Settlement
  7. 07Closed

A lemon case on your desk hangs off the vehicle and its repair history.

So the card asks for what you actually need, and nothing a lemon law business would never fill in.

  • VIN and purchase date
  • Repair orders
  • Days in the shop
  • Manufacturer
  • Warranty status
  • Purchase or lease
Where it leaks

Where Lemon Law Businesses Lose Work

Clients Who Can't Find Repair Orders

The papers are in a glove box, a drawer and an email. Without them your team can't even screen the case.

Screening by Phone Takes Too Long

Your staff walks each caller through the same questions. Half of them didn't need a call at all.

Cases Stalled on the Manufacturer

The demand went out and nobody tracks the reply. The client calls wanting to know about their buyback.

What we would build

Fitted to How You Already Work

  • Repair Order Photos by Text

    Clients snap each repair order and send it from their phone. It lands on the case with the vehicle.

  • A Repair Visit Timeline

    Each visit shows the date in, date out and the problem. Your team sees the history at a glance.

  • A Screening Form Online

    Callers answer your screening questions from their phone. Your team reviews and decides who to call.

  • A Manufacturer Response Tracker

    Each case shows when the demand went out and what came back. Stalled ones float to the top.

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Questions

What Lemon Law Owners Ask

Can I send my repair orders from my phone?
Yes. You get a link and snap each page. They go straight onto your case.
Will the desk tell me if my car is a lemon?
No. It collects your details and paperwork for the lawyers. Only they can tell you where you stand.
Can it add up days in the shop?
Yes. It totals the dates from the repair orders your team enters. What that number means for the case is up to your attorneys.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Lemon Law Business Runs

We will tell you honestly what a desk fitted to it would take.

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