Your Shop Desk
Mass Tort · Custom Shop Desk CRM

A Custom CRM for Mass Tort Firms

Mass torts run on volume. Every lead you paid for and never reached is money gone. A Shop Desk fitted to your tort practice reaches leads fast, screens them your way, and chases the paperwork across a big inventory.

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A Shop Desk set up the way a mass tort business would run it
A Shop Desk set up the way a mass tort business would run it

Shown: Hartwell and Vance Law, a demo desk with invented customers. Yours wears your name and your words.

The line

From the First Call to Paid, in Mass Tort Words

Every claimant file moves down the same line. We name each stop the way your crew already does.

  1. 01Lead
  2. 02Screen
  3. 03Signed
  4. 04Records
  5. 05Review
  6. 06Filed
  7. 07Resolved

A claimant file on your desk hangs off the claimant and the product.

So the card asks for what you actually need, and nothing a mass tort business would never fill in.

  • Tort and product
  • Use or exposure dates
  • Screening answers
  • Records requested
  • Signed documents
  • Lead source
Where it leaks

Where Mass Tort Businesses Lose Work

Paid Leads Nobody Calls

Leads come in overnight from ads you paid for. If nobody reaches them fast, they sign with the firm that did.

Signed Claimants Missing Records

The claimant signed but the proof of use and records never came in. The file can't move and the inventory swells.

Lead Sources With No Clear Picture

You buy from several sources and can't see which ones turn into signed files. The spend keeps going to the weak ones.

What we would build

Fitted to How You Already Work

  • Screening Scripts per Tort

    Each tort gets its own questions, written by your team. Leads that don't fit get a kind reply and those that do go to intake.

  • Document Chase by Text

    Claimants get reminders with a link to upload what is missing. Each file shows what is still owed.

  • A Lead Source Board

    See how each source turns into screened, signed and filed. You spend more where it works.

  • Updates to Many Claimants at Once

    Send a status update to everyone in a tort in one go. Replies land on each claimant's file.

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Questions

What Mass Tort Owners Ask

Can it handle a large claimant inventory?
Yes. We size the desk to your volume and fit the screens to how your team works the files. Bulk updates and filters are built in.
Can we run several torts at the same time?
Yes. Each tort has its own questions, stages and document list. Your team can switch between them on one board.
Can co-counsel see our files?
We can set up access for outside counsel limited to the torts and files you choose. Who can see what is decided with you.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Mass Tort Business Runs

We will tell you honestly what a desk fitted to it would take.

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