Your Shop Desk
Residential Glass Repair · Custom Shop Desk CRM

A Custom CRM for Residential Glass Repair

Glass jobs hang on two things, a correct measure and an order that shows up. Your desk would keep the size, glass type and order on one job, answer the broken window call fast, and give the homeowner a date they can trust.

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A Shop Desk set up the way a residential glass repair business would run it
A Shop Desk set up the way a residential glass repair business would run it

Shown: Summit Crest Air and Electric, a demo desk with invented customers. Yours wears your name and your words.

The line

From the First Call to Paid, in Residential Glass Repair Words

Every glass job moves down the same line. We name each stop the way your crew already does.

  1. 01Call
  2. 02Measure
  3. 03Quote
  4. 04Glass Order
  5. 05Install
  6. 06Final Photos
  7. 07Paid

A glass job on your desk hangs off the home and its openings.

So the card asks for what you actually need, and nothing a residential glass repair business would never fill in.

  • Width and height
  • Tempered or low E
  • Single or dual pane
  • Frame type and color
  • Order number and due date
  • Board up needed
Where it leaks

Where Residential Glass Repair Businesses Lose Work

Wrong Measure, Second Order

A size off by a quarter inch means a new order. The homeowner lives with a board over their window for another week.

Orders Nobody Is Watching

The glass was due Tuesday and nobody noticed it did not come. The customer finds out when the crew does not show.

Emergency Calls After Hours

A rock through a slider at night does not wait. If you do not answer, the board up and the replacement go elsewhere.

What we would build

Fitted to How You Already Work

  • Measure Cards Built for Glass

    Width, height, type, pane count and frame go on the job with photos. The order and the quote come from that card.

  • Order Tracking to the Install

    Each job shows the order status and due date. When the glass lands, the install gets scheduled and the homeowner gets a text.

  • Broken Window Calls Answered

    After hours calls get a text back in your voice. Board ups can be quick jobs that lead into the replacement.

  • Shower Door and Mirror Quotes

    Custom shower doors and mirrors get their own quote with options and hardware at your prices. The homeowner signs from their phone.

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Questions

What Residential Glass Repair Owners Ask

Can it handle insurance claims for broken glass?
It can keep the claim number, adjuster contact and photos on the job. What the policy pays is between the homeowner and their insurer.
Can it do storefront work too?
Yes. Commercial jobs can have their own pricing and job type, next to your residential work.
Can I track screens and small jobs?
Yes. Screens, reglazing and fogged seal units can be quick jobs with a short quote and a pay link.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Residential Glass Repair Business Runs

We will tell you honestly what a desk fitted to it would take.

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