Your Shop Desk
Workers' Compensation · Custom Shop Desk CRM

A Custom CRM for Workers' Comp Attorneys

Injured workers often can't call during the day and many are scared of their boss finding out. A Shop Desk fitted to your comp practice meets them after the shift, in their language, and keeps them showing up.

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A Shop Desk set up the way a workers' compensation business would run it
A Shop Desk set up the way a workers' compensation business would run it

Shown: Hartwell and Vance Law, a demo desk with invented customers. Yours wears your name and your words.

The line

From the First Call to Paid, in Workers' Compensation Words

Every claim moves down the same line. We name each stop the way your crew already does.

  1. 01Call
  2. 02Intake
  3. 03Retainer
  4. 04Claim Filed
  5. 05Hearing
  6. 06Settlement
  7. 07Closed

A claim on your desk hangs off the injured worker and the employer.

So the card asks for what you actually need, and nothing a workers' compensation business would never fill in.

  • Employer and carrier
  • Date of injury
  • Claim number
  • Hearing dates
  • Work status
  • Preferred language
Where it leaks

Where Workers' Compensation Businesses Lose Work

Workers Who Can Only Call at Night

They work until six and your office closes at five. They try once or twice, then give up or call a billboard firm.

Missed Hearings and Appointments

A client forgets a hearing date and the case stalls. Nobody reminded them in a way they would see.

Clients Who Change Phones

Workers switch numbers when money gets tight. Without a backup contact, you lose track of them for months.

What we would build

Fitted to How You Already Work

  • Replies After the Shift Ends

    Calls and texts get a reply at night in your voice. The worker books a time to talk that fits their schedule.

  • Hearing Reminders by Text

    Clients get reminders before every hearing and meeting. Replies land on their file.

  • Updates in the Client's Language

    We set up messages in the languages your staff speaks. The client reads updates they understand.

  • Backup Contacts on Every File

    Each file can hold a second contact the client approves. When a number stops working, you still have a way in.

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Questions

What Workers' Compensation Owners Ask

Will my employer find out I called?
The desk only contacts the worker the way they choose. We set up contact preferences and who can see what with your firm.
Can it remind clients about hearings?
Yes. Reminders go out before each date your team enters. The wording is yours.
Can it track the employer and the carrier?
Yes. Each claim holds the employer, the carrier, the adjuster and the claim number on one screen.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Workers' Compensation Business Runs

We will tell you honestly what a desk fitted to it would take.

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