Your Shop Desk
Auto Glass · Custom Shop Desk CRM

A Custom CRM for Auto Glass Shops

Windshields, door glass and chip repairs, in the shop or in a driveway. A Shop Desk fitted to your glass business gets the right part on the van, keeps claims moving, and makes sure the camera gets calibrated.

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A Shop Desk set up the way a auto glass business would run it
A Shop Desk set up the way a auto glass business would run it

Shown: Supercanic, a live desk we built. Customers on screen are invented.

The line

From the First Call to Paid, in Auto Glass Words

Every glass job moves down the same line. We name each stop the way your crew already does.

  1. 01Call
  2. 02Quote
  3. 03Part Ordered
  4. 04Scheduled
  5. 05Installed
  6. 06Calibrated
  7. 07Paid

A glass job on your desk hangs off the vehicle and its glass.

So the card asks for what you actually need, and nothing a auto glass business would never fill in.

  • VIN
  • Glass part number
  • Rain sensor or camera
  • Insurance claim number
  • Mobile or in shop
  • Deductible
Where it leaks

Where Auto Glass Businesses Lose Work

The Wrong Windshield on the Van

The quote missed the heated wiper park or the camera bracket. Your tech drives out, sees the wrong glass, and the job gets pushed a week.

Insurance Claims Left Hanging

The claim is started but nobody checks back with the customer or the carrier. The customer gets tired of waiting and calls another shop.

Chip Repairs Nobody Followed Up

You fix a rock chip and never hear from that driver again. When the next crack comes, they search online and find somebody else.

What we would build

Fitted to How You Already Work

  • Quotes Tied to the VIN

    Every quote starts from the VIN and notes the sensors, brackets and tint. Your tech sees the exact part number before the glass leaves the rack.

  • A Calibration Step That Can't Be Skipped

    Windshields with a camera carry a calibration step on the job card. The job won't close until it is marked done or sent out.

  • Mobile Days That Make Sense

    Driveway jobs line up by area, so your tech is not crossing town three times. Each customer gets a text when the van is on the way.

  • Claim Status on One Board

    Every insurance job shows where it sits, from claim started to paid. You see which carriers owe you and which customers are waiting on a call.

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Questions

What Auto Glass Owners Ask

Can it handle insurance jobs and cash jobs side by side?
Yes. Each job is marked insurance or cash, and insurance jobs carry the claim number and deductible. Both land on the same schedule.
Can my mobile tech close out a job in a driveway?
Yes. The tech takes photos, gets a signature and sends the invoice from the phone. The customer pays from a link before the van pulls away.
Can it remind people to fix a chip before it spreads?
Yes. We can set up a follow up after a chip repair and a review ask a few days later. You pick the timing and the words.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Auto Glass Business Runs

We will tell you honestly what a desk fitted to it would take.

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