Your Shop Desk
Brake Repair · Custom Shop Desk CRM

A Custom CRM for Brake Shops

Squeals, grinding and a pedal that goes too far. A Shop Desk fitted to your brake shop shows the customer the measurements, gives them clear choices, and keeps the warranty on file for next time.

A Shop Desk set up the way a brake repair business would run it
A Shop Desk set up the way a brake repair business would run it

Shown: Supercanic, a live desk we built. Customers on screen are invented.

The line

From the First Call to Paid, in Brake Repair Words

Every brake job moves down the same line. We name each stop the way your crew already does.

  1. 01Call
  2. 02Brake Check
  3. 03Quote
  4. 04Approved
  5. 05Pads and Rotors
  6. 06Road Test
  7. 07Paid

A brake job on your desk hangs off the vehicle and its brakes.

So the card asks for what you actually need, and nothing a brake repair business would never fill in.

  • Pad thickness front and rear
  • Rotor measurement
  • Brake fluid condition
  • Noise or pull complaint
  • Parts grade offered
  • Pad warranty
Where it leaks

Where Brake Repair Businesses Lose Work

Free Brake Checks That Don't Close

The check was free and the customer left with a number. Nobody followed up, so they got it done somewhere else.

Price Shoppers Who Hang Up

A caller asks how much for brakes and gets a vague answer. They hang up and call the next shop.

Pad Warranties With No Paper Trail

A customer comes back saying you sold them lifetime pads. You can't find the ticket, so you either argue or give it away.

What we would build

Fitted to How You Already Work

  • Measurements With Photos

    Your tech logs the pad and rotor readings with a photo. The customer sees how much is left, not just a price.

  • Good, Better, Best Quotes

    Each quote shows the parts grades you carry and your price for each. The customer picks one from their phone.

  • Warranty Lookup by Plate

    Every job keeps its parts and warranty. Pull it up by plate or phone number when the car comes back.

  • Recheck Reminders

    Customers who were close but not ready get a reminder later. You set when it goes out.

Start your project

Questions

What Brake Repair Owners Ask

Can the customer see the pad measurements?
Yes. The readings and photos go on the quote. They see what your tech saw.
Can we offer more than one parts option?
Yes. We set up the grades you sell with your own prices. The customer picks one and the approval goes to the bay.
Can it find a warranty if the customer lost the receipt?
Yes. Search by plate, phone or name and the job comes up with its parts and warranty.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

Tell Us How Your Brake Repair Business Runs

We will tell you honestly what a desk fitted to it would take.