Your Shop Desk
Collision Repair · Custom Shop Desk CRM

A Custom CRM for Collision and Body Shops

A wrecked car comes with a customer, an adjuster and a rental. A Shop Desk fitted to your body shop keeps all three moving and stops the status calls that eat your front counter.

Start your project See desks we built
A Shop Desk set up the way a collision repair business would run it
A Shop Desk set up the way a collision repair business would run it

Shown: Supercanic, a live desk we built. Customers on screen are invented.

The line

From the First Call to Paid, in Collision Repair Words

Every repair order moves down the same line. We name each stop the way your crew already does.

  1. 01Estimate
  2. 02Claim Approved
  3. 03Parts
  4. 04Body and Paint
  5. 05Reassembly
  6. 06Delivered
  7. 07Paid

A repair order on your desk hangs off the vehicle and the claim.

So the card asks for what you actually need, and nothing a collision repair business would never fill in.

  • Claim number
  • Carrier and adjuster
  • Damage photos
  • Supplement status
  • Paint code
  • Rental car
Where it leaks

Where Collision Repair Businesses Lose Work

Estimates That Walk Out the Door

The customer gets three estimates and picks the shop that called back. If nobody follows up on yours, it is gone.

Supplements Waiting on Adjusters

You find hidden damage and send a supplement. The car sits in your lot while nobody chases the answer.

Customers Calling for Status

Every customer wants to know when their car will be done. Your front counter spends half the day on the phone instead of writing new work.

What we would build

Fitted to How You Already Work

  • Photo Estimates From the Customer's Phone

    The customer texts photos of the damage before they come in. You see the job before it is on your lot.

  • A Supplement Tracker

    Every supplement shows when it went out and who has it. Cars waiting on an adjuster stand out on the board.

  • Status Updates Without the Phone Call

    The customer page shows the stage of the repair with photos. They check it anytime and your phone stays quiet.

  • The Review Ask at Delivery

    When the car goes home, the customer gets a thank you and a review link. You pick the timing and the words.

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Questions

What Collision Repair Owners Ask

Does it replace my estimating software?
No. Your estimate still gets written where you write it now. The desk holds the claim, the photos, the supplements and the customer updates around it.
Can customers see photos of their repair?
Yes. You pick which photos go on their page. Many customers like seeing the car in paint.
Can it track rental cars?
Yes. Each job can carry the rental company and the dates. You see which rentals are running long before the carrier asks.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Collision Repair Business Runs

We will tell you honestly what a desk fitted to it would take.

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