Your Shop Desk
Diesel and Fleet Repair · Custom Shop Desk CRM

A Custom CRM for Diesel and Fleet Repair Shops

Your customers don't own a truck. They own twenty, and every day one is down it costs them. A Shop Desk fitted to your diesel shop keeps PMs on time, gets approvals fast, and gives the fleet manager answers.

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A Shop Desk set up the way a diesel and fleet repair business would run it
A Shop Desk set up the way a diesel and fleet repair business would run it

Shown: Supercanic, a live desk we built. Customers on screen are invented.

The line

From the First Call to Paid, in Diesel and Fleet Repair Words

Every work order moves down the same line. We name each stop the way your crew already does.

  1. 01Call
  2. 02Unit In
  3. 03Diagnosis
  4. 04Fleet Approval
  5. 05Parts
  6. 06Repair
  7. 07Paid

A work order on your desk hangs off the unit and the fleet.

So the card asks for what you actually need, and nothing a diesel and fleet repair business would never fill in.

  • Unit number
  • VIN and engine
  • Miles or hours
  • Fault codes
  • PM due
  • Fleet PO number
Where it leaks

Where Diesel and Fleet Repair Businesses Lose Work

PMs That Slip Past Due

Nobody reminds the fleet that unit 14 is over on its service. It breaks down on the road, and they wonder why they pay you.

Fleet Approvals Lost in Email

You send the estimate and wait for a yes that is buried in someone's inbox. The truck sits in your bay the whole time.

Downtime Nobody Can Explain

The fleet manager asks why a unit was down four days. If you can't show when the approval and the parts came in, you look slow.

What we would build

Fitted to How You Already Work

  • A PM Calendar per Unit

    Each unit carries its service schedule by miles, hours or date. The fleet gets a reminder before it goes past due.

  • Approvals From the Fleet Manager's Phone

    The estimate goes out by text with photos and codes. The manager approves it with one tap and your tech gets moving.

  • Unit History at a Glance

    Every repair, part and code for a unit lives on its record. Your tech sees what was done last time before he opens the hood.

  • Invoices That Match the PO

    Each work order keeps the fleet's PO from start to finish. Invoices go out the way their accounts payable wants them.

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Questions

What Diesel and Fleet Repair Owners Ask

Can fleet managers see their own units?
Yes. We can give each fleet a page with their units, open work and history. They only see their own trucks.
Can it track engine hours instead of miles?
Yes. Each unit can run on miles, hours or both. PM reminders follow whichever one you choose.
Can one fleet have several yards?
Yes. Units can belong to a location under the same fleet account. Billing can roll up to one statement or stay split by yard.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Diesel and Fleet Repair Business Runs

We will tell you honestly what a desk fitted to it would take.

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