Your Shop Desk
Cosmetic Surgery · Custom Shop Desk CRM

A Custom CRM for Cosmetic Surgery Practices

For practices getting inquiries from web forms, social messages and phone calls all day. Yours would put every one on one board, keep your coordinators following up and lock in surgery dates with a deposit.

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A Shop Desk set up the way a cosmetic surgery business would run it
A Shop Desk set up the way a cosmetic surgery business would run it

Shown: Lumenara Med Spa, a demo desk with invented customers. Yours wears your name and your words.

The line

From the First Call to Paid, in Cosmetic Surgery Words

Every surgery consult moves down the same line. We name each stop the way your crew already does.

  1. 01Inquiry
  2. 02Consult Booked
  3. 03Consult
  4. 04Quote Sent
  5. 05Deposit
  6. 06Pre Op
  7. 07Surgery Day

A surgery consult on your desk hangs off the patient.

So the card asks for what you actually need, and nothing a cosmetic surgery business would never fill in.

  • Procedure asked about
  • Consult date
  • Quote given
  • Deposit
  • Surgery date
  • Coordinator
Where it leaks

Where Cosmetic Surgery Businesses Lose Work

Inquiries Scattered in Five Places

Messages come in through the site, social DMs and voicemail. Some get answered twice and some never.

Quotes Without Follow Up

A patient gets a quote after the consult and needs time. If the coordinator doesn't follow up, the patient books with the practice that did.

Surgery Dates Lost to Reschedules

A date is held with no deposit and the patient moves it twice. The OR time goes empty.

What we would build

Fitted to How You Already Work

  • Every Inquiry on One Board

    Web forms, calls and messages land in one place with the source. Your team sees who answered and who is waiting.

  • Coordinator Follow Up

    Each quoted patient has a coordinator and a next step. The board shows which quotes have gone quiet.

  • Deposits From a Link

    The surgery date is held once the patient pays a deposit from their phone. You see held and paid at a glance.

  • Privacy by Role

    Clinical records stay in your medical system. We set up consent, opt outs and who on your team sees what with you.

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Questions

What Cosmetic Surgery Owners Ask

Does it store before and after photos?
Clinical photos stay in your medical record system. If you want a place for approved photos you already share publicly, we can talk about it. Who sees what is set up with you.
Can it pull in messages from social media?
We can bring your inquiry channels onto one board so nothing is missed. We will look at which ones you use before we build.
Can we take a deposit to hold a surgery date?
Yes. The patient pays from a link and the date shows as held. You set the deposit amount and rules.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Cosmetic Surgery Business Runs

We will tell you honestly what a desk fitted to it would take.

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