Your Shop Desk
Emergency Dentist · Custom Shop Desk CRM

A Custom CRM for Emergency Dental Offices

For offices that take the broken tooth and the Saturday toothache. Yours would answer when the phones ring after hours, show which same day chairs are open and turn one visit into a patient who comes back.

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A Shop Desk set up the way a emergency dentist business would run it
A Shop Desk set up the way a emergency dentist business would run it

Shown: Lumenara Med Spa, a demo desk with invented customers. Yours wears your name and your words.

The line

From the First Call to Paid, in Emergency Dentist Words

Every emergency visit moves down the same line. We name each stop the way your crew already does.

  1. 01Call
  2. 02Slot Offered
  3. 03Booked
  4. 04Seen
  5. 05Paid
  6. 06Next Visit Booked

An emergency visit on your desk hangs off the patient.

So the card asks for what you actually need, and nothing a emergency dentist business would never fill in.

  • Call time
  • Reason for the visit
  • New or existing patient
  • Insurance or cash
  • Same day slot
  • Follow up visit booked
Where it leaks

Where Emergency Dentist Businesses Lose Work

After Hours Calls Go to Voicemail

Someone in pain calls at 9 at night and gets a recording. They call the next office on the map and never come to you.

No Clear Slot to Offer

The front desk can't see where to fit a same day patient. The caller hears let me check and hangs up.

One Visit Patients

You fixed the emergency and they needed a crown or a cleaning next. Nobody booked it, so they never came back.

What we would build

Fitted to How You Already Work

  • Night and Weekend Text Back

    Missed calls get a text back in your voice with a way to request the first opening. The on call person sees it right away.

  • A Same Day Slot Board

    See today's open chairs at a glance so your team can offer a time on the spot. No more let me check.

  • Next Visit Booked Before They Leave

    Every emergency visit ends with a follow up on the board. If they left without booking, the desk reminds them.

  • Front Desk Screens Only

    The desk holds scheduling, payment and follow up, not charts. We set up consent, opt outs and who sees what with you.

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Questions

What Emergency Dentist Owners Ask

Can it answer calls when we're closed?
It texts back missed calls in your voice, day or night, and hands the message to whoever is on call. A person still makes the decision about seeing the patient.
Does it keep patient charts?
No. Charts stay in your practice software. The desk tracks calls, bookings, payments and follow ups.
Can patients pay from a link?
Yes. The invoice goes to their phone and they pay from the link. You see paid and unpaid on the board.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Emergency Dentist Business Runs

We will tell you honestly what a desk fitted to it would take.

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