Your Shop Desk
Satellite TV and Internet · Custom Shop Desk CRM

A Custom CRM for Satellite Dealers and Installers

Most of your customers live where cable never ran, and your installers drive an hour to reach them. Here is what your desk would track so no truck rolls to a blocked sky or an empty house.

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A Shop Desk set up the way a satellite tv and internet business would run it
A Shop Desk set up the way a satellite tv and internet business would run it

Shown: WeRV, a live desk we built. Customers on screen are invented.

The line

From the First Call to Paid, in Satellite TV and Internet Words

Every dish install moves down the same line. We name each stop the way your crew already does.

  1. 01Call
  2. 02Sky Check
  3. 03Plan Picked
  4. 04Order Placed
  5. 05Install Day
  6. 06Signal Confirmed
  7. 07Paid

A dish install on your desk hangs off the property and its view of the sky.

So the card asks for what you actually need, and nothing a satellite tv and internet business would never fill in.

  • Line of sight notes
  • Mount type
  • Trees or obstructions
  • Plan chosen
  • Install window
  • Drive time
Where it leaks

Where Satellite TV and Internet Businesses Lose Work

Trucks Sent to a Blocked Sky

The installer drives out and finds a tree line right where the dish needs to point. That trip pays nothing.

Long Drives to Nobody Home

A rural install is a half day of windshield time. If the customer forgot, the whole slot is gone.

Early Cancels Eat the Payout

A customer has a rough first week with signal and cancels. Nobody checked on them after the install.

What we would build

Fitted to How You Already Work

  • Sky Check Photos Before the Order

    The customer sends a photo of the south sky from their yard. Your team marks it clear or blocked before an install is booked.

  • Routes That Group Rural Jobs

    Installs in the same county land on the same day. Your schedule shows drive time so one tech is not zigzagging across the map.

  • Install Photos on the Job Card

    The tech snaps the mount, cable run and signal reading from their phone. If there is a service call later, the next tech sees exactly what was done.

  • A Signal Check After Week One

    Customers get a text a few days after install asking how the signal is. Problems get a service call before they turn into a cancel.

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Questions

What Satellite TV and Internet Owners Ask

Can it handle both TV and internet plans?
Yes. Each install carries the plan type and equipment. Your board can split TV and internet orders if they pay out differently.
Can the installer work with no cell signal?
The job card loads before they leave town, so steps and notes are on the phone. Photos and updates send once they are back in range.
Can customers pick their own install day?
Yes, from the days you open for their area. That way you keep control of routes while the customer still gets a choice.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Satellite TV and Internet Business Runs

We will tell you honestly what a desk fitted to it would take.

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