Your Shop Desk
Pet Grooming and Boarding · Custom Shop Desk CRM

A Custom CRM for Pet Groomers and Boarding Kennels

Every pet has its own cut, its own quirks and its own vaccine dates. Here is what your desk would track so drop off goes smooth, owners get their photo updates, and every dog comes back on schedule.

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A Shop Desk set up the way a pet grooming and boarding business would run it
A Shop Desk set up the way a pet grooming and boarding business would run it

Shown: WeRV, a live desk we built. Customers on screen are invented.

The line

From the First Call to Paid, in Pet Grooming and Boarding Words

Every groom or a stay moves down the same line. We name each stop the way your crew already does.

  1. 01Booking
  2. 02Vaccine Check
  3. 03Drop Off
  4. 04Groom or Stay
  5. 05Photo Update
  6. 06Pickup
  7. 07Rebook

A groom or a stay on your desk hangs off the pet and its owner.

So the card asks for what you actually need, and nothing a pet grooming and boarding business would never fill in.

  • Breed and weight
  • Vaccine dates
  • Cut style
  • Temperament notes
  • Feeding and meds
  • Run or suite
Where it leaks

Where Pet Grooming and Boarding Businesses Lose Work

Expired Vaccines at the Front Desk

An owner shows up for a stay and the rabies record is out of date. You turn them away or take a risk you should not.

No Shows on a Full Groom Day

A doodle slot sits empty because the owner forgot. That is a big chunk of the groomer's day gone.

Grooms That Never Rebook

A dog should be back in six weeks and nobody books it. The owner lets the coat go, then tries a cheaper shop.

What we would build

Fitted to How You Already Work

  • Vaccine Checks Before Drop Off

    Owners upload records from their phone and the desk flags anything expiring. You know before they walk in.

  • Reminders That Stop No Shows

    Owners get a reminder the day before and can confirm or move with a reply. Open slots go to your waitlist.

  • Photo Updates to the Owner

    Groomers and kennel staff snap a photo and it lands on the owner's page. The report card shows meals, play time and the finished cut.

  • Rebook at Pickup

    The next groom gets booked before the owner leaves, based on the cut and coat. Holiday boarding opens to regulars first.

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Questions

What Pet Grooming and Boarding Owners Ask

Can it keep notes on dogs that bite or get anxious?
Yes. Temperament notes show at the top of the pet's card for every groomer. You decide what the owner sees and what stays internal.
Can one owner have several pets?
Yes. Each pet has its own card, cut and vaccine dates under the same owner. A family can book all three dogs in one go.
Can it handle daycare packages too?
Yes. Daycare days can be sold as a package and counted down with each visit. Owners see how many days are left.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Pet Grooming and Boarding Business Runs

We will tell you honestly what a desk fitted to it would take.

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