Your Shop Desk
Carpet Cleaning · Custom Shop Desk CRM

A Custom CRM for Carpet Cleaning Companies

Carpet cleaning is a repeat business with a short memory. The customer loved you last spring and forgot your name by fall. Your desk would price by room, put the add ons in front of your tech, and bring every customer back on a schedule you set.

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A Shop Desk set up the way a carpet cleaning business would run it
A Shop Desk set up the way a carpet cleaning business would run it

Shown: Summit Crest Air and Electric, a demo desk with invented customers. Yours wears your name and your words.

The line

From the First Call to Paid, in Carpet Cleaning Words

Every cleaning moves down the same line. We name each stop the way your crew already does.

  1. 01Call
  2. 02Quote
  3. 03Booked
  4. 04Pre Inspect
  5. 05Clean
  6. 06Post Walk
  7. 07Paid

A cleaning on your desk hangs off the home and its rooms.

So the card asks for what you actually need, and nothing a carpet cleaning business would never fill in.

  • Rooms and areas
  • Stains and pet spots
  • Upholstery and rugs
  • Protector applied
  • Stairs
  • Gate and pet notes
Where it leaks

Where Carpet Cleaning Businesses Lose Work

No Rebook Reminder

A happy customer is your cheapest job. Without a reminder in six or twelve months, they grab a coupon from the mailbox.

Price Surprises at the Door

The phone quote said three rooms and the tech finds five and a staircase. The customer feels tricked and the review shows it.

Add Ons That Never Get Offered

Protector, pet treatment and the couch are easy money. If the tech is rushed, nobody asks.

What we would build

Fitted to How You Already Work

  • Room by Room Quotes

    Price rooms, stairs, rugs and upholstery at your rates. The customer sees the total before the truck arrives.

  • Add Ons on the Tech's Screen

    The job card shows the add ons to offer and the price for each. The tech adds them with a tap and the invoice updates.

  • Rebook Reminders That Fill the Calendar

    Each customer gets a reminder at the time you pick and books from a link. Commercial accounts can run on a recurring plan.

  • Before and After Photos

    Techs snap stains before and after. The photos show up on the customer page and help when asking for a review.

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Questions

What Carpet Cleaning Owners Ask

Can it handle commercial carpet accounts?
Yes. Offices and property managers can have recurring cleanings, many locations and one monthly invoice.
Can I run specials without breaking my prices?
Yes. A special can be a line on the quote, so your normal rates stay clean and you see how many jobs each promo brought in.
Can it handle tile and grout or water damage work?
Yes. Each service can have its own pricing and job card. Water damage calls can be marked urgent and answered fast, day or night.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Carpet Cleaning Business Runs

We will tell you honestly what a desk fitted to it would take.

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