Your Shop Desk
Smog Check · Custom Shop Desk CRM

A Custom CRM for Smog Check Stations

Most people wait until their registration is almost due and then everyone shows up at once. A Shop Desk fitted to your smog station books them early, tracks every fail, and brings them back for the retest.

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A Shop Desk set up the way a smog check business would run it
A Shop Desk set up the way a smog check business would run it

Shown: Supercanic, a live desk we built. Customers on screen are invented.

The line

From the First Call to Paid, in Smog Check Words

Every smog check moves down the same line. We name each stop the way your crew already does.

  1. 01Call
  2. 02Booked
  3. 03Checked In
  4. 04Test
  5. 05Pass or Fail
  6. 06Retest
  7. 07Paid

A smog check on your desk hangs off the vehicle and its registration.

So the card asks for what you actually need, and nothing a smog check business would never fill in.

  • Plate and VIN
  • Registration due date
  • Test result
  • Reason for fail
  • Retest date
  • Repair shop referred to
Where it leaks

Where Smog Check Businesses Lose Work

Renewal Notices Nobody Acts On

Drivers get their notice and forget it until the last week. Then your lot is full one day and empty the next.

Failed Cars That Never Come Back

A car fails, goes off for repairs, and gets retested somewhere else. You did the hard part and lost the second visit.

Busy Hours With Nobody on the Phone

Your tech is testing cars and the phone rings out. Those callers find a station that answered.

What we would build

Fitted to How You Already Work

  • Reminders Before the Registration Is Due

    Past customers get a reminder when their next test comes around. They book a slow day instead of the last day.

  • Retest Follow Up

    Every failed car stays on the board until it comes back. The driver gets a reminder with your retest terms.

  • Online Booking for Slow Hours

    Customers book the open slots you set. You can steer them to the hours when the bay sits empty.

  • Repair Referral Tracking

    When you send a fail to a repair shop, the desk remembers where it went. You see which referrals come back for the retest.

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Questions

What Smog Check Owners Ask

Does it connect to the state smog system?
No. The test runs on your state equipment like it does now. The desk handles booking, reminders, fails and retests around it.
Can it remind customers when registration is due?
Yes. We set up reminders from the dates you record, in your words. You pick how far ahead they go out.
Can walk ins and appointments share one board?
Yes. Walk ins get added at the counter and land next to booked cars. Your tech sees one line.
How long does a custom desk take?
Most businesses are running on their desk in about six weeks. A simple fit can be faster, and we tell you up front which one you are.
Do we own it?
Yes. The software, the data and the accounts are in your business name. Nothing of yours is ever held hostage.

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Tell Us How Your Smog Check Business Runs

We will tell you honestly what a desk fitted to it would take.

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